Join Our Team
We're always looking for new members to join our OTR dispatching firm. If you're looking for a new agency and have Prior OTR Dispatching Experience. Please apply below.
OBLIGATIONS OF DISPATCHER
- Dispatching Current and new clients signed on with Optimum OTR Logistics for Dispatch Services
- Manage Deadhead while Coordinating and meeting driver/equipment routing needs.
- Coordinate and plan freight loads for regional and OTR
- Manage and coordinate loads by time schedule, special characteristics such as high value product and customer priority.
- Procure freight that best matches profile for the carrier. Once Carrier has accepted the load. CARRIER will be contacted about EVERY load we find to offer, and the driver will ACCEPT or REJECT the load.
- Read and Sign Rate Confirmations and Carrier Packets and communicate with drivers at all times.
- Have a Solid understanding of industry terminologies such as Detention, Layover, TONU etc.- Intensive use of phone and emails, and understand available hours of service (HOS) under DOT regulations.
- Constant monitoring of load boards for new loads and monitor status of loads assigned to drivers.
- Respond to inquiries about available loads via multiple load boards and our direct broker/shipper relations. Respond to inquiry about load assignments and load status from Customer Service.
- Perform the following ancillary services for the Carrier such as; Appointments, Routing and Assistance with searching for and acquiring Vehicle Maintenance Services when necessary at the expense of the Carrier.
- Goal Setting & Client Performance Reviews
- Broker Communications / Credit Checks
- Solid understanding of industry terminologies such as Detention, Layover, TONU etc.- Intensive use of phone and emails
- Follows the company SOPs (10 page manual).
- Utilization of company TMS system to record and track upcoming and current loads.